Effective January 1, 2019, credit or debit card payments made in person, online, or over the telephone will be assessed a $3.00 credit card payment fee. This fee will not apply to automatic/ongoing credit or debit card payments authorization.
Effective January 1, 2019, a Late Payment Charge of $5.00 per month will be charged to customer account with an unpaid balance 31 or more days past due to compensate the Company for the additional administrative expense associated with these accounts.
Fill out the ACH form to sign up for ACH and save $36.00 a year by using auto pay!
****JUST A FRIENDLY REMINDER: IF YOUR ACH PAYMENT IS DECLINED 2 TIMES IN A YEAR YOUR ACCOUNT WILL BE REMOVED FROM AUTO PAY. YOU WILL THEN NEED TO CONTACT THE OFFICE FOR MORE INFORMATION****
ATTENTION: All users will need to create a account with a user name and password. Customers are required to enter specific information in order to access your account. Cleveland County customers enter 451 plus the last four digits of your telephone number, Decatur customers enter 452 plus the last 4 digits of your phone number, and Wyandotte customers enter 453 plus the last 4 digits of your phone number. Please note that additional zero’s are required to add to the front of your account number to meet the 10 digit spaces needed to access your account.